Privacy Policy

Introduction

References in this Privacy Policy to the Website are references to the website “www.rekalldynamics.com” or any subsequent URL used by REKALL DYNAMICS from time to time.

References in this Privacy Policy to “REKALL DYNAMICS”, “we” “us” or “our” are references to REKALL DYNAMICS LTD a company in New Zealand with its registered office at Suite 2828, PO Box 83000, Johnsonville, Wellington 6037, New Zealand. The terms “you” and “your” are references to visitors to the Website from time to time.

REKALL DYNAMICS is committed to protecting your privacy and maintaining the security of any personal information received from you. We take privacy and security of your personal information seriously and will only use such information as set out in this Privacy Policy.

The purpose of this Privacy Policy is to explain to you what personal information we collect, how and why we collect it, and how we may use and disclose it.

Please note that our Privacy Policy may change from time to time and the new Privacy Policy will be published on the Website. By using the Website and submitting your personal information to us, you agree to us using your personal information in accordance with this Privacy Policy.

We invite you to also read our Terms and Conditions (see http://www.rekalldynamics.com/terms.php) for more information on the use of the Website. Where the context permits, terms defined in the Terms and Conditions have the same meaning where used in this Privacy Policy.

What does this Privacy Policy cover?

This Privacy Policy only applies to how REKALL DYNAMICS deals with your personal information received by REKALL DYNAMICS. It does not apply to any company outside the REKALL DYNAMICS group or to any such company’s websites, even if you access them through REKALL DYNAMICS or through the Website. If you disclose your personal information to any company outside the REKALL DYNAMICS group, your information will be dealt with according to their privacy practices.

In particular, we may from time to time use a payment agent, PayPal, for the payment aspects of transactions between you and REKALL DYNAMICS. Where you provide personal information to PayPal as part of a transaction with us, you will be doing so on the PayPal website and not on the Website and as such you are not providing such personal information to us. In such circumstances we do not store or have access to such personal information and the information is dealt with and protected according to the privacy practices and data security systems and encryption arrangements of PayPal and not REKALL DYNAMICS.

What information do we collect?

If you purchase Product from us or create an account on the Website, including an account as a User (as defined in the Terms and Conditions) we and/or our payment agent PayPal may ask you to fill out a form that requests a variety of personal information such as: your full name, address, telephone number, e-mail address, and current credit card information (including full name, billing address, credit card number, expiry date and CVC number) for a valid credit card that you are authorised to use. Also, while using the Website or services associated with it, you may from time to time be required to or you may choose to upload further data or images and, in addition, further personal information may be created or recorded. This information may include information relating to your transactions on the Website.

Where we receive personal information about you from other individuals, companies and organisations, we rely on these third parties to obtain your consent for us to use this information.

If you provide personal or other information to us you warrant the accuracy of such information and, where it is information about someone other than yourself, you warrant that you have that person’s consent to provide such information for the purposes specified.

Why do we collect your information?

We primarily collect different types of personal information about our users to fulfil their requirements for our services, to process payments, to process orders, to carry out or respond to requests, to verify identity or payment, to administer accounts, to respond to their related enquiries or for any other purpose identified at the time the information is requested.

Use and/or disclosure of your information

We also may use the personal information we collect from you:

(A) to pass information to our authorised distributors, agents, service providers and employees, in order to effectively carry out our services; your information helps us better respond to your individual needs;

(B) to provide you with marketing material or email updates, with your consent; and/or

We will request your consent before passing your personal information to third parties for purposes other than those set out in this Privacy Policy.

Please note that when you use services provided by REKALL DYNAMICS we may make enquiries about you for credit reference purposes (including for purposes as described in the Terms and Conditions) and you consent to this. At all times where your personal information is disclosed to us as a result of such enquiries we will protect it in accordance with this Privacy Policy.

We may disclose personal information from time to time to:

(A) other members of the REKALL DYNAMICS group from time to time (in which case, your personal information will be collected, used, disclosed, managed and stored in accordance with this Privacy Policy);

(B) third parties engaged by us to perform functions or provide products and services on our behalf or are our agents, business partners or joint venture entities or partners;

(D) persons authorised by you to receive information held by us or identified by us at the time the information is requested from you;

(E) as part of any investigation into you or your activities where we reasonably believe that disclosure is necessary to the police, any relevant authority or enforcement body, or your Internet Service Provider or network administrator;

(F) as part of a sale (or proposed sale) of all or part of our business; and/or

(G) as required or permitted by any applicable law.

We do not sell or make available any part of your personal information for use by other service providers for the purpose of marketing and promotional communication.

How do we protect your personal information?

REKALL DYNAMICS takes reasonable measures (physical, organisational and technological) to safeguard against unauthorised access to your personal information and to safely store your personal information.

As described above, credit card and related information provided by you in connection with purchases of Product on the Website are stored by our payment agent PayPal and not by us.

You acknowledge that the internet is not a secure medium and the privacy of your communications and personal information can never be guaranteed.

We encourage all users to protect themselves against unauthorised access to their account and login details. Please always sign off when finished using the Website.

Log Files

When you visit the Website we automatically log your computer’s IP address, browser type and access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (that is, information about which screens our users visit on our site). This data helps us to determine what content our users find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information unless required by law. Visitors to the Website who do not register or log in as Users may browse the site without providing any personal information. These visits are also tracked for the purposes outlined above.

Cookies

Cookies are small text files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie may be created when you visit us. We may from time to time use either or both permanent cookies and session cookies. The permanent cookie stores a random number on your computer to help us count the number of times users return to our Website. The session cookie lets us know which pages within our Website you visit. Permanent cookies do not expire when you leave our Website and may be used on subsequent visits to the site. Session cookies expire when you leave this Website or switch off your computer.

The cookie (whether permanent or session) does not contain any personal information about you, and it cannot be used to identify an individual user.

You can set your browser not to accept cookies. You should read the information that came with your browser software to see how you can turn off the automatic download feature, should you so wish.

How can you update and access your personal information?

Under applicable you may have the right to seek access to and update the personal information we hold about you. We may charge a fee to cover the costs of meeting your request.

If you have consented in the registration process, or otherwise, to receive direct marketing material, your personal details will be included in a database compiled for direct marketing purposes. From time to time, you may receive direct marketing information from us or from third parties.

If you would like to seek access to personal information we hold about you, if you no longer wish us to collect, use or disclose any personal information for the purposes described above, or if you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, please contact our office from the contact information available on the ‘contact us’ page of the Website.

Also, after making a purchase of Product on the Website or creating a User account you may correct/update your personal information by emailing us at sales@REKALL DYNAMICSpro.com. If you wish to deactivate your account or if you think we hold other information about you not accessible via logging in, please email us at sales@REKALL DYNAMICSpro.com.

If we do not hear otherwise from you, we will assume that the information you provide is accurate and up-to-date and that you consent to the collection, use and disclosure of the personal information you provide us about yourself or others for the purposes described above.

Communication with you

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. If you wish to opt-out of receiving promotional materials from us, please email us at sales@REKALL DYNAMICSpro.com. You can also unsubscribe from our newsletters or related material by following the instructions to unsubscribe accompanying the promotional materials themselves.

Your feedback is always welcome

We welcome your comments and questions about our Privacy Policy – or anything else you might want to talk about. To contact us please email us at sales@REKALL DYNAMICSpro.com.

This Privacy Policy was last updated on: 25 August 2013.